At Peteazy Clinic we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.peteazy.in or interact with our services. By using our Site, you agree to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal details when you interact with our Site or services:

• Name
• Email address
• Phone number
• Address
• Pet details (name, breed, age, medical history, etc.)
• Appointment information
• Payment information (processed through third-party providers)

1.2 Non-Personal Information

We automatically collect certain data when you visit the Site, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Cookies and tracking technologies

This data helps us improve the performance and user experience of our Site.

2. How We Use Your Information

We may use the collected information for purposes including:

• Scheduling and managing appointments
• Maintaining pet medical records
• Providing veterinary care and customer support
• Processing payments and billing
• Sending reminders, updates, and service-related notifications
• Improving website functionality and user experience
• Responding to inquiries and feedback
• Complying with legal or regulatory obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

• Veterinarians and clinic staff involved in your pet’s treatment
• Third-party service providers, such as:
  • Payment processors
  • Email service providers
  • Website hosting platforms
• Legal authorities, if required to comply with law, court orders, or to protect our rights

All third-party partners are required to safeguard your information.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences
• Analyze website usage
• Improve navigation and performance

You can disable cookies through your browser settings, but some features of the Site may not function properly.

5. Data Security

We implement technical and administrative safeguards to protect your information from:

• Loss
• Misuse
• Unauthorized access
• Disclosure or alteration

However, no transmission of data over the internet is 100% secure. You use the Site at your own risk.

6. Data Retention

We retain personal information for as long as:

• Necessary to fulfill the purposes in this Policy
• Required by law
• Needed to maintain accurate medical and billing records for your pet

You may request deletion of certain information unless retention is legally required.

7. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent (where applicable)

To exercise these rights, contact us at: care.peteazy@gmail.com.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect information from children without parental consent.

9. Third-Party Websites

Our Site may link to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies before interacting with them.

10. Changes to This Privacy Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated “25/11/2025” date. Continued use of the Site after changes indicates acceptance of the updated Policy.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

PETEAZY CLINIC
Email: care.peteazy@gmail.com
Phone: 7404043404
Address: 2913, GF, Sec 57, Gurugram, Haryana 122011